Mobile Messaging Terms

Program. BHealthE, LLC offers text messaging programs through which we and the independent licensed insurance advisors who contract with us send informational and marketing text messages about insurance and health benefit programs (the “Messaging Program”). You enroll by providing your mobile number and checking the consent box on our website. You may also opt-out or manage your communication preferences by calling us directly at  815-316-0644 or emailing us at  support@bhealthe.com.

Consent Is Not a Condition of Purchase. Consent to receive text messages or calls is voluntary and is not a condition of purchasing any product or program or of receiving a response to an inquiry by other means.

Message Types and Frequency. Informational messages relate to your inquiry, application or enrollment. Marketing messages describe insurance and health benefit programs. Message frequency varies based on your inquiry and activity. Message and data rates may apply from your wireless carrier; BHealthE is not responsible for carrier charges.

Opting Out. To stop receiving text messages, reply STOP to any message you receive from us. You will receive one confirmation message, after which you will receive no further messages from that program unless you opt in again. You may also opt out by contacting us at (866) 522-4325 or support@bhealthe.com. Opting out of text messages does not withdraw any separate consent to receive calls or emails; you may withdraw those by contacting us.

Help. Reply HELP to any message, or contact us at (866) 522-4325 or support@bhealthe.com, for assistance.

Carriers. Wireless carriers are not liable for delayed or undelivered messages. Messaging may not be available on all carriers or in all areas.

Privacy. Mobile phone numbers and text-messaging opt-in data collected through the Messaging Program are used only to operate the program. They are not sold, rented or shared with third parties or affiliates for marketing purposes. They may be shared with service providers that deliver messages on our behalf, solely for that purpose. See our Privacy Policy.

No Health Information by Text. We do not send protected health information by text message. If health or other sensitive information must be exchanged in connection with an application or enrollment, it will be exchanged through the applicable Program Sponsor’s secure channels.

Changes. We may modify or discontinue the Messaging Program at any time. Material changes will be posted here with a new effective date.

Privacy Policy — Mobile Messaging

Mobile Messaging. We collect mobile phone numbers only from individuals who opt in through our web forms or by texting a keyword to our number. Mobile phone numbers and text-messaging opt-in data are used only to operate our messaging programs. They are not sold, rented or shared with third parties or affiliates for marketing or promotional purposes. They may be shared with service providers that deliver messages on our behalf, solely to provide that service. We do not place protected health information in text messages, analytics tags, URLs or tracking parameters.